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bj777 Login Guide - Sign In & Fix Access Issues
Signing in
Tap Login at the top of any page, enter the email and password you registered with, and you are in. If two-factor authentication is switched on, you will also enter a one-time code. We recommend turning 2FA on - it is the single best protection against someone else reaching your account.
Forgotten password
Use the Forgot password link on the login screen, enter your registered email and follow the reset link that arrives. Choose a strong password you do not use anywhere else. If the email does not appear, check your spam folder before trying again.
Account locked or will not load
Repeated wrong passwords can trigger a temporary lock that clears after a short wait or a reset. If the page simply will not load, clear your browser cache or try a private window - a stale cached page is a common culprit. For anything tied to verification or a security hold, contact the platform's live chat.
I forgot my password - what do I do?
Use the Forgot password link on the login screen, enter your registered email and follow the reset link. Check spam if it does not arrive.
Why is my account locked?
Usually too many wrong password attempts trigger a temporary lock. Wait a short while or reset your password; contact support if it persists.